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Posted on: March 27, 2023
Build vs Buy is a critical decision a company must make when developing new software. Should they build the software from scratch or buy an off-the-shelf solution? Each option has advantages and disadvantages, and choosing the right approach can have
Learn MorePosted on: February 1, 2023
Any customer service representative can relate to the jittery feeling an awful interaction with a customer brings. But a few times, your warm and optimistic greeting is retaliated with a hostile and immediate response. Have you ever thought about what
Learn MorePosted on: August 12, 2022
Digitization has spoilt customers in an era when corporations are trying to replicate Netflix or Apple. Consumers desire the same level of personalization, speed of service, and usability from banking software development as from their smartphone apps. The banking industry
Learn MorePosted on: June 9, 2022
The previous two years served as a litmus test for all standard operating procedures and technical systems in the financial sector. It revealed inefficiencies and shortcomings, such as faulty digital account opening processes, inadequate back-office operations, and a lack of
Learn MorePosted on: June 9, 2022
Many of the daily chat experiences that come to mind when you think of “chat” — your favourite social network, or the group chat app you use to stay in touch with friends and family all over the world —
Learn MorePosted on: May 24, 2022
In the past, the banking and telecommunications industries were powerful forces that had to be taken into account. Each company has had a wide customer base and has been offering more and more life-changing, money-saving, and money-making products. They all
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