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Posted on: February 1, 2023
Any customer service representative can relate to the jittery feeling an awful interaction with a customer brings. But a few times, your warm and optimistic greeting is retaliated with a hostile and immediate response. Have you ever thought about what
Learn MorePosted on: August 12, 2022
Digitization has spoilt customers in an era when corporations are trying to replicate Netflix or Apple. Consumers desire the same level of personalization, speed of service, and usability from banking software development as from their smartphone apps. The banking industry
Learn MorePosted on: June 9, 2022
Many of the daily chat experiences that come to mind when you think of “chat” — your favourite social network, or the group chat app you use to stay in touch with friends and family all over the world —
Learn MorePosted on: April 20, 2022
The Reserve Bank of India has recently released digital banking units (DBU) establishment norms. This comes after the finance minister announced the objective of establishing 75 DBUs in 75 districts to observe 75 years of independence of the nation. In
Learn MorePosted on: April 20, 2022
OCEN, which has been in the news for a long time, has been called the next big thing in lending. The main goal of OCEN, which is pronounced O-Ken, is to put in place a set of frameworks and rules
Learn MorePosted on: April 20, 2022
Financial services in India are seeing unprecedented unbundling of products and services. Historically, financial institutions such as banks were in charge of the full lending value chain, including acquisition, appraisal, and capital. Throughout the lifecycle of a loan, borrowing was
Learn MorePosted on: February 28, 2022
There was contempt regarding the digital lending rules and regulations that can cause constriction over the digit lending process. The parliament passed the digital lending laws. The central bank has been dealing with the consequences of the regulations of the
Learn MorePosted on: February 28, 2022
Owing to Covid-19, the past few years have been quite turbulent for many businesses. Companies witnessed the collapse of traditional business and work models because of the pandemic; the rapidly transforming technology; and the new fast-growing, technology-driven startups. The following
Learn MorePosted on: February 28, 2022
Previously, the safest place for anyone to keep their assets in India was by wearing it. It is said that jewelry was found to be safer around your neck rather than in a cupboard of your house. The trust factor
Learn MorePosted on: February 28, 2022
Nowadays, phones play an essential role in our lives. When not having identity cards with us, we show our virtual cards or fire up Facebook, LinkedIn, or online banking apps. It acts as a massive part of our lives. Surviving
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